Warranty

1. Warranty Coverage: Ducts2Go is committed to providing high-quality custom ductwork to our customers. We offer a one-year warranty on parts fabrication for all our products. This warranty covers any defects in materials or workmanship that arise during normal usage of the ductwork.

2. Warranty Period: The warranty period begins from the date of purchase and lasts for one year.

3. Warranty Limitations:

  • The warranty only covers defects in parts fabrication. It does not cover damage resulting from improper installation, misuse, accidents, or alterations made to the ductwork by unauthorized persons.
  • This warranty does not cover normal wear and tear or cosmetic damage.
  • Any modifications or repairs made to the ductwork by unauthorized individuals will void the warranty.

4. Warranty Claim Process: If you believe your ductwork is covered under warranty due to a defect in parts fabrication, please contact Ducts2Go Customer Service at [contact information]. Our team will guide you through the warranty claim process, which may include providing proof of purchase and a description of the issue.

5. Warranty Resolution: Upon verification of the warranty claim, Ducts2Go will, at its discretion, repair or replace the defective parts of the ductwork free of charge. If replacement parts are needed, they will be provided based on availability.

6. Exclusions:

  • Ducts2Go reserves the right to refuse warranty claims that do not meet the terms and conditions outlined in this policy.
  • This warranty is non-transferable and applies only to the original purchaser of the ductwork.
  • Ducts2Go is not liable for any consequential or incidental damages arising from the use or inability to use our products.

7. Limitation of Liability: Our liability under this warranty is limited solely to the repair or replacement of defective parts as described above. In no event shall Ducts2Go be liable for any other damages, whether direct, indirect, incidental, or consequential.

8. Governing Law: This warranty policy is governed by the laws of [insert jurisdiction]. Any disputes arising from this warranty shall be resolved in accordance with the laws of [insert jurisdiction].

By purchasing ductwork from Ducts2Go, you acknowledge that you have read, understood, and agreed to the terms and conditions of this warranty policy. If you have any questions or concerns regarding this policy, please contact us for clarification.